Measuring the
vibe near you.

The world’s first open-source platform for public experiences.

*real-time sample generated
using happy space tech

*real-time sample generated using happy space tech

Visualizing happiness inside cities

In November 2018, Happy Space's machine-vision and big data solution was beta tested in Beirut, Lebanon mapping people's sentiment in a total of 20 neighborhoods across the city. The results and metadata from our mapping is available to the public free-of-charge. The world's experiential data is a public good. Join us in making such data available and actionable to all.

In-store customer experiences shared openly

At Happy Space we aim to make feedback on people’s experiences a ridiculously simple yet powerful process. Are you still using comment cards, feedback tablets, click stations and online/offline surveys to gauge customer experience inside your store? These tools have many drawbacks in comparison to what we have to offer. Connect to our next-generation network free-of-charge and revolutionize how you understand your customers and address their needs. This is how we compare to some solutions you may already be using.

Many times your customers don't really remember how great or horrible their experience was. Traditional CX solutions often leave room for subjective interpretation of an experience after it has occurred. With Happy Space you get the full picture of what's happening and are now able to measure your customers' experiences candidly as they unfold.

Traditional methods that solicit customer feedback are known to over-represent extreme views. This is because either very satisfied or very unsatisfied customers are more likely to leave feedback. Happy Space captures customer experience in real-time providing you with invaluable data about all those people that couldn't be bothered to leave their feedback.

Many CX solutions on the market are very costly especially those that require technology to send out automated text messages for surveys or even those that commission in-person interviews. With a one-time fee for the pod and recurrent nominal monthly fees thereafter, Happy Space is the most affordable CX solution on the market.

Our big data analytics framework makes use of hundreds of thousands of data points generated by your in-store pod to provide you with actionable insights about your customers' experiences, predictive capabilities that can look into the near future and benchmarking information with peers in your industry.

featured

happyspace

The experiential pod

Our pods are inspired by the idea of community. They use anonymized machine vision inputs from things like people's facial expressions, head-pose, range of movement, and level of socialization to tell a story about the experience in a certain location. Everything happens offline without the need for an internet connection and without any personally attributable information being detected or stored. Aggregated results are visualized openly to the public and stores are provided with access to their own private customer experience dashboards for more detailed insights. We are currently accepting a limited quantity of orders. Order your first pod today.

Order Now

Discover the power of happier spaces

Incentivize service excellence

Incentivize service excellence

Award top employees and duty managers at important touch points for their contribution to customer happiness.

Predict customer     behavior

Predict customer    behavior

Unleash the predictive powers of big data to better understand your customers and cater to their specific needs.

Benchmark with competition

Benchmark with competition

Gauge your performance relative to industry peers and try to surpass their customer experience and service standards.

Optimize commercial environment

Optimize commercial environment

Wondering about that new music playlist or seating arrangement? Run tests to optimize your commercial environment.

WHAT WE STAND FOR

worldwide

Economies around the world are beginning to prioritize positive experiences over material growth. Businesses and governments have yet to tap into the value associated with this paradigm shift.

We aim to become the world’s leading platform for data on public experiences. We believe that positive experiences can become a new engine for businesses and governments to redefine their value statements, commercial strategies and policies.

support

By using machine learning and big data analytics to anonymously measure positive experiences in public spaces, we provide valuable insights that can help improve business processes, customer satisfaction and overall public well-being.

Our journey so far

TEAM

We are a social enterprise

An all-star group of people from around the globe
has contributed to the development of Happy Space.

TEAM

ADVISORS

Advisors

Faysal Kawas

Faysal Kawas

Philip Morris International

Faysal Kawas

Philip Morris International
Tarek Rida

Tarek Rida

McKinsey & Company

Tarek Rida

McKinsey & Company
Stefan Seitz

Stefan Seitz

Mercedes-Benz Bank

Stefan Seitz

Mercedes-Benz Bank
Laian Najjar

Laian Najjar

University of Houston

Laian Najjar

University of Houston

© 2020 HappySpace.io